Shipping agency or shipping agent is the designated person or agency held responsible for handling shipments and cargo, and the general interests of its customers, at ports and harbors worldwide.on behalf of ship owners, managers, and charterers. In some parts of the world, these agents are referred to as port agents or cargo brokers.
From a technological point of view, the maturity from a warehouse has several steps. We help companies to identify their actual position and to improve, step by step, the efficiency in the process management.
A warehouse also serves a wide range of social benefits to the clients, it helps them keep a safety stocking for the time of emergency, such as delay in the transportation and shipment having defective goods etc.
The responsibilities/competencies as well as the remuneration of the agent may be explicitly entered into a contract which has been concluded between himself and the ship owner. This practice is very common in the cargo trade, booking agents, etc.